The Cottage in the Wood promotes new operations manager

The Cottage in the Wood, the boutique hotel in Malvern, has appointed Xenie Hornackova as its new operations manager.

Hornackova's role sees her overlooking hotel operations from this month, having formerly worked as the hotel’s food and beverage manager, and will be responsible for championing and delivering the brand vision,

Her new role will include managing the food and beverage, reception and housekeeping teams and maintaining the standard of guest experience.

“We are very excited to be promoting Xenie," says The Cottage in the Wood's owner Nick Davies. 

"I have worked with Xenie since she joined us as a part-time F&B assistant four years ago and it has been a pleasure to see her develop into the competent manager and motivational leader that she is today.

"I am looking forward to enhancing her career as operations manager and working with her to further develop our offering at The Cottage in the Wood.”

“The team at The Cottage in the Wood is really special and we help each other every day," adds Hornackova. 

"There is always space for improvement, especially in the hospitality industry, and we will be keeping abreast of new trends to ensure customer satisfaction. 

"We will be looking to make little improvements every day.”

The Cottage in the Wood comprises of The Main House, with nine bedrooms, two AA Rosette 1919 Restaurant, Bar & Terrace, the Beech Cottage with four bedrooms, and the Coach House with 19 bedrooms.