Manage demand in your kitchen

Promising its customers 100% honest, authentic Thai cuisine, made using fresh local produce, Thai time operates two popular restaurants, in Sussex. They use Tabology’s Restaurant EPOS to manage both the eat-in and takeaway sides of their business. 

Mark Williams, co-owner, explains that ensuring everyone enjoys their meal at its optimum has been one of the key benefits of switching to Tabology’s Restaurant EPOS, by allowing the business to manage demand.

“We have a strong takeaway trade alongside our restaurant business, and customers need to book early to get a collection slot, especially at busy times. When you’re cooking and serving fresh food to a high standard you can’t have orders coming in willy-nilly, because everyone would want the most popular time slots, which are likely to be the times when the restaurant is also busy, and the kitchen just doesn’t have the capacity. Tabology’s EPOS manages the process, recording collection slot timings, and alerting the kitchen when the food needs to be ready.”

“The payment side is very easy, there are a lot of youngsters who just want to pay for what they’ve had. With Tabology, we can very easily select the items we want to take payment for, and if someone needs to leave early, the tab continues for the others in the party.”

Overall, says Mark, “Tabology’s support is amazing. They have the same small company ethos as us, and you get the personal service that you wouldn’t from a larger company.

Tabology Restaurant EPOS - key benefits

• Intuitive POS interface with options for ordering at table, click & collect or delivery
• Excellent support, available 365 days per year, 8am - midnight
• Full hospitality suite with built-in bookings, staff scheduling, loyalty & marketing functions

01924 806 074 | [email protected] | tabology.com