Hospitality Action launches guide to improve workforce wellbeing

Industry charity Hospitality Action has launched a comprehensive guide, called Next Steps: What the industry can do to improve wellbeing in hospitality.

Developed in partnership with the fundraising initiative Walk for Wellbeing, the guide is designed to equip hospitality businesses and individuals with effective strategies to enhance employee health and wellbeing. 

With 76% of hospitality workers reporting mental health challenges in the charity's latest survey, the guide addresses the growing concerns within the industry, which have increased in recent years due to the pandemic and ongoing cost of living crisis. 

Mark Lewis, chief executive of Hospitality Action, comments: "Hospitality is a dynamic and exciting industry, but it comes with its own pressures. We want to help employers priorities the wellbeing of their teams, and this guide offers practical solutions and actionable steps to support employees – which are relatively easy to implement – to create a culture that supports the mental health and wellbeing of all, no matter what area of hospitality they work in."

With effective solutions such as Hospitality Action's Employee Assistance Programme, which offers 24/7 confidential advice, financial guidance and counselling services, the guide highlights key steps to support employees such as tips on promoting a positive work/life balance with wellbeing champions and mental health first-aiders to help create a wellbeing-focused workplace. Additionally, it offers best practices for regularly monitoring and communicating wellbeing through employee check-ins, feedback surveys and open discussions, and encourages teams to support wider wellbeing initiatives like Walk for Wellbeing. 

The guide is now available through the Hospitality Action website.

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