Las Iguanas announces innovation initiatives

Latin American-inspired restaurant group Las Iguanas has revealed a series of innovative initiatives, designed to improve the guest experience and support its team. 

First up is the introduction of service robots at two restaurants. Through a trial partnership with Cambridge-based Soft Bank Robotics, six new bots have been brought in to the new branch at Center Parcs Elveden Forest, while two robots have been added to the brand's Cambridge restaurant. 

The robots will support team members with everyday tasks, such as delivering food and drinks to tables and returning used dishes to the kitchen, allowing staff to spend more time delivering an optimum guest experience. The trial follows a similar pilot at another Big Table Group owned and operated brand, Bella Italia, in partnership with Pudu Robotics, which saw retreiving robots being trialled in its restaurants in Dudley and at Center Parcs Whinfell Forest. 

Next up, American competitive eating stars, Katina Eats Kilos and Randy Santel, who have more than three million total followers on social media, visited the UK to help the brand launch the Triple Grande Nachos Challenge to celebrate the launch of its biggest ever grande nachos on the autumn menu. Coming soon to all Las Iguanas restaurants, the challenge has already gone viral thanks to Katina and Randy's YouTube videos, filmed at Las Iguanas Royal Festival Hall, which have racked up more than 200,000 views in just a few days. 

The challenge gives diners just 25 minutes to finish three servings of the nachos, covered in jackfruit, black beans, chili con carne, chicken tinga and chipotle beef, accompanied by generous amounts of sour cream, guacamole, cheese, jalapeños, pickled onions and the brand-new 'fundido' cheese sauce. 

Winners will earn their £45 nachos platter for free, also taking home a t-shirt and a spot on Las Iguanas' Wall of Fame, while diners who manage to beat Randy's time of 22 minutes and 14 seconds will also win a gift card to use at the restaurant on a future visit. 

"Las Iguanas is a fun, vibrant and innovative brand, and we’re always looking for progressive ways to deliver the best possible experience for our guests, whether that’s by exploring new technologies, or through new product development," says Alan Morgan, managing director of Las Iguanas and CEO of the Big Table Group.

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